What this means for this particular problem is that, for some reason, your system does not have the default viewer configured for PDF files. Turns out that WebEx Document Viewer relies on the native local file format viewer to render and share the file contents. I was able to share them before, so I went looking for a fix. If trying the feature for the first time - one might even assume that PDFs are just not supported by WebEx, period, and give up. The error message is rather obscure and doesn't point at all at what the root cause could be. Either convert the file to a supported format or use application or screen sharing to share this file." However, you may at some point (typically after a system refresh or reinstallation/upgrade of your PDF viewer program) come across the following error message when attempting to share PDFs through your WebEx client: "We could not share this file because this file type is not supported for file sharing. Multiple file formats are supported for direct sharing, such as Microsoft Word documents, Excel spreadsheets or (Adobe) PDF files. This offers multiple benefits, such as giving participants the ability to switch between multiple shared documents on their side, annotate the documents in WebEx, and save those annotations. Among its many features, it lets the presenters directly "share" (display on the screen) the contents of various file formats, by uploading them into the WebEx session instead of simply streaming the live view of their screen for that application. Cisco WebEx is one of the most feature-packed web conferencing platforms on the market today.
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